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FAQ

  • How does Free Returns work?
    We offer free returns for up to two items per order. Say you order a rugs and then decide that the colors don't work for your living space. You can return the rug with a prepaid return label, created by us. We'll either include it with your order or email it to you at the time of need. We care about our customers and stand by our products. Click here to see our return process. Satisfaction Guaranteed!
  • Is it legal to purchase or own rugs from Iran?
    Yes, it is perfectly legal to purchase and own rugs from Iran as long as they are already in the United States. We can't import rugs from Iran.
  • Do you sell new hand-knotted rugs?
    Yes, while most of our rugs vary in age from 20 to 50 years old, we offer custom-designed rugs, which we import from India.
  • What is the difference between Persian and Non-Persian rugs?
    We list our rugs in categories and use the term "Persian" to describe rugs made in current-day Iran. While Persia was a larger area than just Iran, this is how we separate our rugs from Iran vs. all other rugs.
  • Do you ship internationally?
    Currently, our website is only set up for domestic order within the continental United States. If you live outside of this region and are interested in purchasing a rug. Please email me at Ben@ShopPersiaRugs.com and we can work out the details.
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